How AI-Powered Image Moderation Can Enable Faster User Onboarding3 min readReading Time: 2 minutes
The importance of user onboarding
Onboarding users quickly and effectively is critical, especially for those businesses that are dependent on mobile apps. Effective onboarding matters – not only to get users to use the app effectively but also to have them coming back to the app.
Over 90% of customers think that businesses “could do better” when it comes to onboarding new customers.Hubspot
More critically, 25% of users abandon an app after just one use. A number of services today require some kind of user verification for added security to safeguard both user data and prevent fraud. And users want security. 55% of consumers are “very” or “extremely” willing to spend more time verifying their nonbank accounts to ensure security, according to PYMNTS. But security always comes at the cost of convenience. A friction-free experience could lead to serious security implications. However, adding too much friction impacts scale.
So how can you optimize your user experience and unlock growth, without compromising on user experience?
The answer lies in AI-Powered Image Moderation.
AI-Powered Image moderation harnesses Computer Vision to detect specific attributes in images that can be used to check their quality and content. Businesses can verify customer IDs in real-time with AI-Powered image moderation with informed AI that can guarantee a friction-free experience for the end-user.
AI-Powered image moderation allows businesses to build customer trust and deliver a positive engagement experience. So, businesses can win new customers without compromising the safety of their ecosystems or the security of their customer data.
There are 2.9 million apps in the Google Play store and 4.3 million apps in Apple’s App Store as of 2021. Given the influx and the sheer number of apps, it’s vital that businesses focus on creating a smooth onboarding experience that translates to happy new users.
What’s more, retention rates have been seen to increase by up to 50% with effective app onboarding. This in turn leads to more organic app downloads from recommendations. Consequently, this leads to higher app store rankings & overall visibility.
User onboarding is the bridge where casual onlookers are converted into loyal users. It’s vital, therefore, for businesses to invest in tech that can not only ensure a safe passage, but also a friction-free one.